PLEASE AVOID CALLING

PLEASE READ BEFORE BOOKING

CONTACT PAGE: Please use the form below to contact us. Form submissions may occasionally land in your Spam/Junk folder, so please check there if you do not see our reply. Please follow up if you do not receive a reply within 36 hours.

APPOINTMENTS ONLY — PLEASE DO NOT WALK IN

Important Notice Before Booking — Updated September 6, 2026

• Fully committed through September 23, 2026. Fully committed dates mean we are not accepting regular appointments unless a window opens, the schedule changes, or it is a rush. You may still submit your availability, and we will fit you in if possible. Even when fully committed.
• Please provide as much availability as possible. Our posted business hours do not limit appointments, so early mornings and evenings are welcome.
• Rush? Then calling is okay—please start with “I have a rush.” Rush requests are reviewed case-by-case, with priority generally given to Military, Bridal, and Bridesmaids.
• Military Ball: September 11 is the final day for Victory Ball and recruiters’ end-of-year rush requests.

We are usually in a fitting, so please use the form and allow us time to respond. Appointments are scheduled based on availability, not posted business hours. Before and after hours are open to appointment times. 

PLEASE AVOID CALLING

NOTE: All Questions are found here or please put in the form below  Frequently Asked Question

***Appointment times are based on Central Time (CST/CDT/ MN TIME). Please check your email/calendar settings. If you have a hard start or stop time, let us know. During busy seasons, we may adjust your requested window by up to 30 minutes to fit you in (e.g., 10 AM–12 PM availability may result in a 9:30 AM appointment).

APPOINTMENT INQUIRY FORM

Final notes: Please do NOT call, or it needs to be brief. 

• For all dresses please bring any undergarments that you plan to wear with the dress on the day of the wedding even if you are looking to have bust cups placed in.
• For all dresses please also bring any shoes/ heels/ flats. This does NOT have to be the shoe for the wedding but it does have to be 100% the right height and comfortable for the entire event.
• Suits: Please bring in shoes and a dress shirt for your fitting if necessary.
• Read through the Frequently Asked Question page prior to coming in!
• Military – We do not make or embroider nameplates. Please do not go to unreliable sources online.
• If Open Availability is placed in the box, please mean it. Let’s all avoid email tagging please.
• Our hours are not constrained. You’re welcome to put in before and after-hour times. We do our best to accommodate.

Appointment Items

• Please do not call or email to ask if your form was received. The form is a live external system; submissions come in throughout the day and we manually send appointment times.
• We do my best to send appointment emails within 24 hours. Please allow up to 48 hours; Friday–Sunday submissions may be answered Monday morning.
• Rush under 7 days? Calling is okay—please say “I have a rush.” We can provide a time, but please still complete the form afterward and will be directed how to.
• Please do not book more than 3 weeks out. You may still submit the form for a future date so we know what you need.
• Accept the Google Calendar invitation. If it is not accepted, the time may be released and booked by someone else.
• If we have confirmed a timeline by phone, that timeline is confirmed—there is no need to call again to verify it.
• Please do not email availability separately. Keep availability in the form so nothing gets missed; we review submissions throughout the day for rushes and sooner events.
• Bring your own socks and leave unnecessary items at home or in your vehicle.
• Please do not book for someone else unless they have read these instructions and understand the appointment requirements.

Notes for Appointments

• Wedding/ Bridesmaid/ General Dress Alterations: A note will be in your calendar invite. Read it, please.
• Suits: A note will be in your calendar invite. Read it, please.
• Military: A note will be in your calendar invite. Read it, please.

Military Notes

• The service member must be present. Military appointments are not a drop-off service. We must see the service member and review the uniform based on the appropriate branch’s dress and wear regulations.
• You must come in for a fitting. Please don’t simply tell us what needs to be changed; military alterations are regulation-based and must be reviewed in person.
• Marlow White Boxes: Bring only what is needed and ready to go—shirt, rank, braids, pants, jacket, unit patches, etc. Leave the rest in the car.
• Do not bring the entire garment bag. Bring only the items needed for that appointment.
• Ranks: If you cannot obtain the rank through the Exchange or online and it is needed for a rush, we maintain limited stock through E9S & O6. Please email first.

[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]